White Rose Home Improvement Agency

The Home Improvement Agency helps people who live in the Borough of Scarborough and Ryedale District to maintain their independence in their chosen home.

Choices4Energy is now part of the Home Improvement Agency.

Ex-Forces Support North YorkshireEx-Forces Support North Yorkshire

A range of help and support for past members of the armed forces over 65.

Community First Yorkshire are rolling out a range of services aimed at raising awareness of the issues faced by older and ex-members of the armed forces and enabling them to lead fuller lives. Find out more about ex-forces support.

Disabled facilities grants

Disabled facilities grants help disabled and elderly people to live more comfortably and independently in their own homes.

A disabled facilities grant can be used to:

  • make it easier for you to get in and out of your home
  • make access to your living room, bedroom, kitchen or bathroom easier
  • provide suitable bathroom, sleeping and kitchen facilities that meet your needs
  • adapt heating and lighting controls for ease of use
  • provide you with adequate heating to meet you medical condition
  • make your home safer

Assessing your needs

North Yorkshire County Council will visit your home to assess your needs. Depending on the outcome, a referral may be made to the Home Improvement Agency and we will then assess the work, obtain quotations, approve grant applications and oversee the adaptation process.

Means-tested grants of up to £30,000 are available to home owners and tenants to enable the recommended adaptations to take place.

If you fail to qualify, we can still support you through the adaptation process.

Enquire about a grant

Fill in our online form >

or call us on 01723 232323.

Wellbeing service

This service looks at all aspects of home safety advice and support.  A free home safety check is carried out in your home, giving general home safety advice and offering practical advice and solutions to:

  • reduce the risk of trips and falls
  • improve the security of your home
  • improve fire safety
  • improve energy efficiency and reduce fuel bills
  • other housing related support


Fill in our online form >

Alternatively if you would prefer to speak directly to someone please call the Agency on 01723 232323 and ask to speak to a wellbeing officer.

Handyperson and minor adaptations service


This service helps older, disabled and vulnerable people with small jobs and minor adaptations around the home.

For example we can:

  • Change light bulbs
  • Put up shelves/erect flat pack furniture
  • Secure loose carpets or rugs around the home (but not fit carpet)
  • Fit replacement door/window locks
  • Supply and fit Key safes
  • Fit plastic and metal grab rails
  • Fit mop stick handrails
  • Fit external handrails

These are only a few examples of how we can help, no matter the work you need, always feel free to ask. If we cannot help we may be able to suggest someone who can.

Unfortunately, we are unable to do:

  • Any gas works
  • Any electrical work
  • Any jobs at height

For small repairs work a charge of £15 per hour (inc VAT) is made, plus the cost of any materials purchased by the handyperson on your behalf.  Please note that the majority of minor adaptations will be provided and installed free of charge. 

Fill in our online form >

Or call us on 01723 232323.

Gardening services

We also run a gardening list in conjunction with local gardeners. If you are looking for help with your garden, please visit our gardening services page.

Helpful websites