Wayfinding in Whitby – Customer Research Consultation

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We are applying for towns fund money to help improve tourism, through better local and visitor orientation in Whitby. The existing wayfinding is now in a poor state, of repair and out of date and so needs replacing.

We are gauging interest from local people to help finalise these plans.
The information from the questionnaires will be anonymous and be used to help finalise the project scope and make sure as afar as possible we have included everything we need to in the scheme.


When is the consultation taking place?

Start: 11 October 2021 End: 25 October 2021

Which audience or groups are being consulted?






  • General public
  • Residents panel


How are we consulting?






  • Web survey
  • Email invites to the web survey

Area covered by the consultation?



  • Whole borough


Janet Deacon
Email: janet.deacon@scarborough.gov.uk
Tel: 01723 232570

Town Hall
St Nicholas Street
YO11 2HG

How the results be used

The consultation will assist in informing the signage scheme. The final scheme will be posted on our website.

Outcomes of the consultation

  • Finding of the survey will inform the signage scheme

Related information

  • Consultation documents and plans – questionnaire, scheme locations and scheme styles