We will always look at a range of options to prevent you from becoming homeless.

Unfortunately there is a shortage of affordable homes in the borough and we are not able to find a home for everybody that needs one.

If you are homeless or threatened with homelessness, you can make a homelessness application to us. We would then work with you to look at ways of preventing your homelessness to allow you to remain in your existing property or if this is not possible, to try to secure an alternative property for you. This may be in the private or social rented sector. If you are actually homeless, we would look at all ways to try to relieve your homelessness, which again would include trying to secure a property for you in the private or social rented sector. You would be provided with a personalised housing plan and be expected to work together with us in order to prevent or relieve your homelessness.

Come and see us

As soon as you think that you are at risk of losing your home call in to see a member of the Housing Options team:

Drop-in service at Scarborough Town Hall

9:30am – 4:30pm Mon – Fri (excluding bank holidays)

Or call us on 01723 232323 or email housingoptions@scarborough.gov.uk

For Whitby

Call us on 01723 232584 for an appointment with a housing options officer in the Job Centre Plus office.

Help from the council when homeless

For more information on what could happen if you make a homeless application visit the Shelter website.

More help

If you are not eligible for assistance, there are other agencies who may be able to help.

The Rainbow Centre provide advice and facilities for anyone over the age of 25 who is homeless, in inadequate accommodation or facing eviction.

Foundation Housing provides advice, support and housing for young homeless or vulnerable people.

Foundation Legal will provide free advice on your rights under the terms of the homeless legislation.

Shelter can provide free advice on your rights under the terms of the homeless legislation.

Horton Housing – Scarborough STAY provide a housing related support service for people aged 18 and over who are homeless or at risk of homelessness in Scarborough Borough. The main aim of this service is to develop or sustain a person’s capacity to live independently within the community, thus preventing loss of their home or tenancy. This service is part of North Yorkshire Homeless Prevention Service commissioned by North Yorkshire County Council across each of the 7 district/boroughs.