Problems paying your Council Tax

We want to help you pay your Council Tax and we may be able to come to a payment arrangement that you can afford. If you don't let us know that you are having difficulty making regular payments, you may incur further costs and charges which will have to be paid. Always let us know!

Contact us

If you need to get in touch about Council Tax, please use our dedicated online form. 

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Citizens Advice Bureau

The CAB offers free debt advice. The service provided is both professional and confidential.

Elders Street
SCARBOROUGH
North Yorkshire
YO11 1DZ

Telephone:

Scarborough: 01723 368710 Reception Line
08444 111 444 Telephone Advice Line

Whitby: 01947 605157

National Debtline
This is a national service providing free, confidential and independent advice by telephone.
National Debtline.
 
The Arch
48-52 Floodgate Street
Digbeth
Birmingham
B5 5SL
 
Tel: 0808 808 4000
 

StepChange Debt Charity

If you’re struggling with debt, StepChange Debt Charity can help. They offer free and impartial debt advice, and can recommend the best way for you to deal with your debts. Give their free Helpline a call on 0800 138 1111.
 
Wade House
Merrion Centre
Leeds
West Yorkshire
LS2 8NG
 
Tel: 0800 138 1111

The Soldiers, Sailors, Airmen and Families Association

This is a national charity which helps service and ex-service men, women and their families in need.
 
SSAFA Forces Help
TA Centre
Worsley Barracks
Fulford Road
York
North Yorkshire
YO10 4HB
 
Tel: 01723 882282

Railway Benevolent Institution

A charity which assists active and retired railway people and their dependants in need.
 
7-11 Macon Court
Herald Drive
Crewe
CW1 6WA
 
Tel: 01270 251316

The Yorkshire Water Community Trust

This is a trust which assists customers who have water rates arrears.
 
The Yorkshire Water Community Trust
Free post BD3074
Bradford
BD3 7BR
 
Tel: 0845 1 24 24 26

Royal Agricultural Benevolent Institution

A charity which helps retired and working farmers and their families in need.
 
Shaw House
21 West Way
Oxford
OX2 0QH
 
Tel: 01865 727888