Problems paying your Council Tax

On 1 April the single new council for North Yorkshire launched replacing Scarborough Borough Council and other local authorites in North Yorkshire.

To find your Councillor or to view minutes, meetings and agendas please visit the North Yorkshire Council website.

We want to help you pay your Council Tax and we may be able to come to a payment arrangement that you can afford. If you don't let us know that you are having difficulty making regular payments, you may incur further costs and charges which will have to be paid. Always let us know!

Contact us

If you need to get in touch about Council Tax, please use our dedicated online form. 

Contact us (Council Tax) >

Or call us on 01723 232378.

Citizens Advice Bureau

The CAB offers free debt advice. The service provided is both professional and confidential.

Elders Street
North Yorkshire
YO11 1DZ

Freephone advice line: 0808 278 7889


National Debtline
This is a national service providing free, confidential and independent advice by telephone.
National Debtline
Tricom House
51-53 Hagley Road
B16 8TP
Telephone: 0808 808 4000

StepChange Debt Charity

If you’re struggling with debt, StepChange Debt Charity can help. They offer free and impartial debt advice and can recommend the best way for you to deal with your debts. Give their free Helpline a call on 0800 138 1111.
Wade House
Merrion Centre
West Yorkshire
Telephone: 0800 138 1111

The Soldiers, Sailors, Airmen and Families Association

This is a national charity which helps service and ex-service men, women and their families in need. 
If you need help or welfare support call: 01904 492 562 Mon-Fri 10am - 1pm

Railway Benevolent Institution

A charity which assists active and retired railway people and their dependents in need.

1st floor, Millennium
40 Nantwich Road

Telephone: 0345 241 2885

The Yorkshire Water Community Trust

This is a trust which assists customers who have water rates arrears.

The Yorkshire Water Community Trust
PO Box 52
West Yorkshire

Tel: 0345 1 24 24 26

Royal Agricultural Benevolent Institution

A charity which helps retired and working farmers and their families in need.
Shaw House
21 West Way