How to contact us and where to find us
Do it online
You can contact us about anything 24 hours a day, seven days a week, and you will be able to track progress online. It works great on your phone or tablet too.
Check out our self service forms.
Our main contact number is 01723 232323.
Call centre opening times
- 9am to 5pm - Monday, Tuesday and Thursday
- 9.30am to 5pm - Wednesday
- 9am to 4.30pm - Friday
Customer First Centre
Town Hall, Scarborough, North Yorkshire, YO11 2HG
Monday: 9am – 4.30pm
Tuesday: 9am – 4.30pm
Wednesday: 9.30am – 4.30pm
Thursday: 9am – 4.30pm
Friday: 9am – 4.30pm
Jobcentre Plus Office
6 Bobbies Bank, Whitby, North Yorkshire, YO21 1QZ
Monday: 9am – 4pm
Tuesday: 9am – 4pm
Wednesday: 10am – 4pm
Thursday: 9am – 4pm
Friday: 9am – 4pm
You can also contact us out of hours in an emergency.
Looking for tourist information? Visit discoveryorkshirecoast.com