How to contact us and where to find us
Do it online
You can contact us about anything 24 hours a day, seven days a week, and you will be able to track progress online. It works great on your phone or tablet too.
Check out our self service forms.
Telephone
Our main contact number is 01723 232323.
Call centre opening times
- 8.30am to 5pm - Monday, Tuesday, Thursday and Friday
- 9.30am to 5pm - Wednesday
Council offices
Scarborough
Customer First Centre
Town Hall, Scarborough, North Yorkshire, YO11 2HG
Opening times
Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Whitby
Jobcentre Plus Office
6 Bobbies Bank, Whitby, North Yorkshire, YO21 1QZ
Opening times
Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 10:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed
Emergencies
You can also contact us out of hours in an emergency.
Tourist information
Looking for tourist information? Visit discoveryorkshirecoast.com