Contact us and opening hours

How to contact us and where to find us

Do it online

You can contact us about anything 24 hours a day, seven days a week, and you will be able to track progress online. It works great on your phone or tablet too.

Check out our self service forms.

Telephone

Our main contact number is 01723 232323.

Call centre opening times

8.30am to 5pm - Monday, Tuesday, Thursday and Friday
9.30am to 5pm - Wednesday

Council offices

Scarborough

Customer First Centre

Town Hall, Scarborough, North Yorkshire, YO11 2HG

Opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:30 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Whitby

Jobcentre Plus Office

6 Bobbies Bank, Whitby, North Yorkshire, YO21 1QZ

Monday 19 Sep - Due to essential IT maintenance, this office will be closed until 1pm. We apologise for the inconvenience.

Opening times

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 10:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Closed for lunch 12:00 PM - 1:00PM

Emergencies

You can also contact us out of hours in an emergency.

Tourist information

Looking for tourist information? Visit discoveryorkshirecoast.com