Contact us and opening hours

How you can contact us and where to find us.

Revised Customer First opening hours

Customer First in Scarborough is open only for our most vulnerable residents and those who have no other way of contacting us. Revised opening hours are 10.00am to 2.00pm, Monday to Friday. Our office at Whitby Job Centre is closed.

Do it online

You can contact us about anything 24 hours a day, seven days a week, and you will be able to track progress online.  It works great on your phone or tablet too.

Check out our self service forms.


Our main contact number is 01723 232323

Call centre opening times are:

8.30am to 5pm - Monday, Tuesday, Thursday and Friday

9.30am to 5pm - Wednesday


You can also contact us out of hours in an emergency.

Tourist information

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