Commercial waste and recycling

We have been collecting commercial waste for over 40 years.  We offer a reputable and reliable service, with competitive rates and no VAT charges. A range of bin sizes and collection frequency combinations are available including seasonal contracts.

  • Free waste audit
  • Cost effective
  • Flexible
  • Friendly and reliable
  • General waste and recyclables
  • Anything from a kerbside sack to a 1100ltr container
  • Dedicated team
  • Seasonal arrangements
  • Pay by direct debit
  • Contact us directly through your online self-serve account at any time

The council’s Commercial Waste contact team is fully digital: all quotes, changes in service requests and queries should be raised via your online self-serve account. To respond to you as quick as possible, we aim to reply by email. If you do not have access to the internet, please contact Customer First by telephone so they can complete the online form on your behalf. Please have your commercial waste contract number before using your online self-serve account or calling Customer First.

Commercial waste enquiry

Via your online self-serve account you can:

  • Request a bespoke quote for Commercial Waste collections
  • Check your bin collection day
  • Query your season dates or invoice received
  • Request a copy invoice
  • Make a general enquiry

Commercial waste enquiry form >

Change in your service

If you wish to make a change to your contract, please submit a request using the change in service form below:

For example, if you wish to:

  • Add or remove a bin
  • Increase the frequency of collections
  • Change your collection season

Commercial waste change in service form > 

Report a problem

Via your online self-serve account you can:

  • Missed collection (collections may run late, we are operational until 8pm)
  • Missing Bin
  • Broken Bin (wheel, lid, handles etc.)

Commercial waste report a problem form >

Wheeled bins

Container Width Depth Height
240 litre 600mm 750mm 1000mm
360 litre 600mm 900mm 1000mm
720 litre (2 x 360 litre) 1270mm 600mm 1100mm
1100 litre 1260mm 985mm 1370mm


Pay your invoice online >

You can also pay by Direct Debit.

Annual commercial waste sack service

General waste and recycling sacks are ideal for businesses that are not able to store a wheeled bin on their premises, or don't create large volumes of trade waste on a regular basis.

Once purchased, sacks are collected for up to 12 months on the designated collection day for the business property. You can read our annual sack collection terms and conditions here.

Minimum order is 60 sacks a year and delivery is within 7 working days.

Order commercial waste sacks online >

Accepting our waste transfer note

For removal of non-hazardous waste from your premises you need a waste transfer note.  This note covers the storage of waste on premises as well as its safe collection and disposal.  To fulfil your legal duties, you must complete the waste transfer note online or return a signed copy by post. You can read our full commercial waste terms and conditions here

Complete your WTN online >

Postal address:

Commercial Services
Town Hall
St. Nicholas Street
YO11 2HG

Our terms and conditions still apply should you not return our waste transfer note. 

Holiday let accommodation

If you are a business rated holiday let there are several options available to you. Please visit our holiday let page for more information.