Universal Credit is a Department for Work and Pensions (DWP) benefit and is delivered by the Jobcentre Plus. It is for people in or out of work and replaces the following six benefits with one simple monthly payment:
- Income Support
- Income based Jobseeker’s Allowance
- Income related Employment and Support Allowance
- Housing Benefit
- Working Tax Credit
- Child Tax Credit
Universal Credit is not paid by Scarborough Borough Council, but our Benefits team will be able to advise you whether you can claim Universal Credit.
Are you eligible to claim Universal Credit?
If you meet the criteria, then you should claim Universal Credit online. The single monthly payment of Universal Credit will include any housing costs that would previously have been paid by Housing Benefit. This means that you must make your own arrangements to pay your rent with your landlord.
You’ll still need to claim Housing Benefit if you:
- live in supported or temporary accommodation; or
- are of pension age
Making a claim for Universal Credit
Before you make your claim online make sure you have the following details at hand:
- Your email address
- Proof of your identity
- Your National Insurance number
- Details of the account you want Universal Credit paid into
- Details of all capital and savings that you have
- Details of any income you receive not from employment
- Details of any benefits you receive
- Your rent agreement
Help with applying for Universal Credit
From the 1 April 2019 Citizens Advice have taken over the role of helping customers apply for Universal Credit.
Scarborough Citizens Advice is located at:
4 Elders Street
You will still be able to use the self-service computers in Customer First to access your online journal or to apply for Universal Credit yourself.
Access to a computer
If you don't have a way to get online, you can access a computer at the following places:
Discretionary Housing Payments and Universal Credit
If you receive the housing element of Universal Credit but still need help with the shortfall in your rent then you may be able to apply for a Discretionary Housing Payment.
Other support with Universal Credit
Information for landlords
Universal Credit will include a housing cost element which will be paid direct to your tenant. This means your tenant will need to effectively manage their money and budget accordingly.
The Money Advice Service provides information and advice for landlords whose tenants receive Universal Credit.
Any concerns regarding your tenant not being able to pay their rent will need to be directed to the Department for Work and Pensions.