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Private tenants - advice and support

We believe that everyone has the right to a decent and secure home and works with private landlords and their tenants to help achieve this.
 
If you are renting your home from a landlord you are a Private Tenant.
 
As a private tenant you:
 
Are entitled to live peacefully in your home.
 
Cannot be forced to leave your home unless your landlord has followed the correct legal procedures.
 

Please note: This page has been published to draw your attention to some of the issues often faced by private tenants. It is not intended to provide detailed guidance. For more information and advice contact the Private Sector Housing Team:

 

E-mail: ehs@scarborough.gov.uk
Tel: 01723 232530
Fax: 01723 365280

 

 

Harassment

Harassment is when your landlord, or someone else acting for them does things to try and make you leave your home. It can include:
 
  • Stopping the supplies of gas, electricity or water to your accommodation.
  • Refusing to do repairs.
  • Frequent unannounced visits, especially if they are late at night.
  • Entering your home when you are not there, without your permission.
  • Making threats and telling you to leave.

 

 

Unlawful eviction

Unlawful eviction is when your landlord or someone acting for them forces you to leave your home without following the proper legal procedures.
 
Unless you are sharing part of your accommodation with your landlord (such as a bathroom, kitchen or living room), you can only be forced to leave your home by the County Court Bailiffs. For this to happen your landlord must serve a proper written notice telling you that your tenancy is being ended, and then must apply to the County Court for a Possession Order requiring you to leave. Only the bailiffs can enforce the Possession Order and force you to leave, this cannot be done by your landlord.
 
Examples of unlawful eviction can include:
 
  • Changing the locks when you are out.
  • Being physically thrown out.
  • Being stopped from getting into part or all of your home.

 

 

What should I do?

Most landlords want to provide good and secure homes for their tenants and have no intention of causing distress to their tenants or of breaking the law.
 
If you feel that you are being harassed, threatened with unlawful eviction or if you have already been evicted unlawfully, you should contact the Private Sector Housing Team straight away. The address and telephone number are given below.
 
With your agreement, officers will try and contact your landlord and explain the legal situation to them. They will ask your landlord to stop harassing you and/or to let you back into your home.
 
You will also be advised that as a private tenant you can take legal action through your own solicitor if you are being harassed or have been unlawfully evicted.
 
Usually this action is sufficient to solve the problem. If it does not work, and where there is enough evidence to show that your landlord's behaviour is illegal, the Council can choose to prosecute.
 
If this happens you will be asked to make a formal statement and to be a witness in court.
 
 

Always keep a record

If you are suffering harassment or are being threatened with unlawful eviction always keep a diary about what has happened. It is very easy to forget later on, and written details will be useful if you want to inform the Council or your own solicitor later on. It is also a good idea to take photographs if you can of anything the landlord may have done, or not done, to make you want to leave.
 
 

Access to your home

Your landlord has a legal right to enter your home for inspection and to carry out repairs but only after giving you at least 24 hours written notice. The inspection must be at a reasonable time, that is not in the middle of the night!
 
 

Call the Police

If your landlord turns up unannounced you do not need to let him or her in. If they insist on getting in, call the Police.
 
 

Homelessness

If you have already been evicted please contact the Housing Options Team via Customer First at The Town Hall, St Nicholas Street, Scarborough or The Council Offices, Skinner Street, Whitby.  An officer will then work with you to try to get you back in to your property or to obtain suitable alternative accommodation. To arrange an appointment or for further advice please telephone Customer First on 01723 232323 and ask for the Housing Options Team.
 
 
Please note: This page has been published to draw your attention to some of the issues often faced by private tenants. It is not intended to provide detailed guidance. For more information and advice contact the Private Sector Housing Team.

 

External Website Links

 

FAQs

1. What sort of tenancy do I have and what are my rights?

Assured shorthold tenancy

The majority of private rented tenants are assured shorthold tenants.  They can only be evicted in certain circumstances and landlords must follow certain rules and procedures.
 
If your tenancy is for a fixed period of time, such as six months (a 'fixed term' tenancy) you can only be evicted during the fixed term if your landlord has a legal reason (or 'grounds' to do so).  This could be due to many reasons, including anti-social behaviour or non-payment of rent.  The landlord must give correct Notice which can be either 14 days or two months, depending on the reason your landlord is using and then obtain a possession order.
 
Following the fixed period you become a periodic tenant and the landlord does not need a ground to evict you, however he or she still has to follow the correct process, which is usually a two month written Notice followed by a possession order.
 

Assured tenant

You may be an assured tenant if you moved into your current property prior to 1997 and received a Notice stating that you are an assured tenant.
 
You can only be evicted if your landlord can prove a reason (or 'ground') to the Court.
 

Occupiers with Basic Protection

You are likely to be an occupier with basic protection if:
 
  • you live in the same building as your landlord but do not share living accommodation with the landlord (for example if your landlord lives in a separate flat within the same converted house)
  • you live in a student hall of residence
  • you pay a very low rent or a very high rent

 

If you are a fixed term occupier your landlord can apply to the court for a possession order after the end of the fixed term.  There is no need for the landlord to give you Notice.

 

If you are a periodic occupier your landlord must give you a written Notice and then apply for a possession Order before you can be evicted.  They don't have to give a reason but they must usually give you at least four weeks notice.

 

Excluded Occupiers

You are likely to be an excluded occupier if you share living accommodation with your landlord.  If you are an excluded occupier your landlord can evict you without having to go to court.

 

2. What rights do I have if my landlord's property is being repossessed?

 

In most cases, the lender's rights to repossess the property overrides the tenant's right to live there.

 

Upon repossession the lender will apply to the court for a possession Order.  When granted the court will send a Notice Form (Form N54) to all tenants informing them of when they must vacate the property.  This may only be a period of a few days and a tenant does not have a right to stay past this date.  Should you receive one of these Notices and be concerned about organising housing, please contact a Housing Options Officer on 01723 232323. 

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Contact

Private Sector Housing Team
Environmental Services
Scarborough Borough Council
Town Hall
St Nicholas Street
Scarborough
YO11 2HG

E-mail: ehs@scarborough.gov.uk
Tel: 01723 232530
Fax: 01723 365280

 

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Scarborough Borough Council,Town Hall, St Nicholas Street, Scarborough, North Yorkshire. YO11 2HG
Customer First Contact Centre