Bulky item collections - household waste
If you have waste that is too big for your bin, we can make a
special collection for you.
|3 items or less
|Additional items (maximum of 5)
|More than 5 items
Book a bulky item
or call us on 01723 232323
Please note, we do not collect electrical items but you
can request a free electrical item
collection from our partner, RB Markets.
FAQ (click questions for answers)
What if I have more than five items to collect?
If you have more than 5 items, we can still collect them but
we will need to contact you to arrange a time and price. Fill
, select 'more than 3 items
the options and we will get back to you.
What can you collect?
We will collect...
Items we do not collect
Non Hazardous items: (also shows
how many articles class as ‘1’ item)
- Armchairs (2)
- Bed (complete including mattress and headboard)
- Bath or Shower tray (plastic only)
- Black refuse sacks (4)
- Carpet (rolled)
- Child's cot
- Door (not comprising of any glass)
- Drawers (set)
- Dressing Table
- Garden chairs (up to 2)
- Garden bench
- Ironing Board
- Kitchen unit (1)
- Linoleum (rolled)
- Picnic table
- Sink (not porcelain),
- Toilet OR Sink (not porcelain)
- Underlay (rolled)
What is classed as a 'Domestic -
- Garage doors
- Dismantled sheds
- Water tanks
What about metal items, can they be
Metal items, e.g. filing cabinets, will often be collected for
free by scrap merchants, please contact a local dealer who will be
happy to help.
- Electrical or electronic item that may no
longer be used, or is surplus to requirements that is normally
found within the home, for example fridges, televisions,
computers, toasters and vacuum
- Cast iron baths
- Oil tanks
For further advice on alternative disposal
options please contact Customer First either by:
Where should I leave my collection items?
Items for collection need to be placed outside your home in an
easily accessible position by 6am on the day booked for
Can you come in to my home to collect items?
Unfortunately, we cannot come into your home when making a
collection. Special requirements can be made for the
elderly or disabled.
Can I cancel a collection?
Yes. In the event of a cancellation you must let us know, giving
a minimum of 48 working hours notice prior to the agreed date of
If we have to cancel the booking for reasons outside our
control, we will give you as much notice as possible and an
alternative collection date will be offered.