Contact Us
Let Us
Know
To contact the council we recommend using our main Customer
Services contact form:
Telephone
Call any of our offices on 01723
232323.
For Filey Evron Centre call 01723
512512.
Council Tax and Business Rates: 01723 232378,
9.30am to 5.00pm.
Council Tax Benefit and Housing Benefit: 0800 083
0428, 8.30am to 5.00pm.
Emergencies
In an emergency, outside of normal office hours, you can
phone us on 01723 351558 for Cleansing and
Refuse; Dog Warden; Environmental Health Officer; Highways,
Works and Street Cleansing; Homelessness Enquiries; Housing
Officer; Mobile Warden Control.
Complaints
You can submit a complaint using our online complaints form.
Office Hours
| Scarborough Town Hall: |
8.30am to 5.00pm |
| Whitby (Northern Area Office): |
8.30am to 5.00pm |
| Filey (Southern Area Office): |
9.30am - 5.00pm Daily
9.30am - 4.00pm Saturday and Sunday - October to April
|
Contact times for specific services are available via the
A to Z.
Customer First Centres
| Scarborough (Customer First Centre, St
Nicholas Street) |
8.30am to 5.00pm - Monday, Tuesday, Thursday &
Friday
9.30am - 5.00pm - Wednesday
|
| Whitby (Customer First Centre, Skinner
Street) |
8.30am to 5.00pm - Monday, Tuesday Wednesday &
Friday
9.30am to 5.00pm - Thursday
|
|
Filey (Tourist Information Centre, John
Street) Please note:
Customer First payment facilities are available Monday -
Friday only
|
9.30am - 5.00pm Daily
9.30am - 4.00pm Saturday and Sunday - October to April
|
|
Eastfield (Eastfield Community and Resource
Centre)
|
Monday, Tuesday & Friday - 10.00am to
12.30pm & 1.00pm to 4.00pm
Thursday - 10.00am to 12.30pm |
Email
Our main customer email address is customer.first@scarborough.gov.uk
Post
The Council's main postal address is:
Scarborough Borough Council
Town Hall
St Nicholas Street
Scarborough
North Yorkshire
YO11 2HG
Postal addresses for the other three major
Council offices are:
Eastfield -
Payment and Housing Office |
Whitby -
Northern Area Office |
Filey -
Southern Area Office |
Scarborough
Borough Council
Eastfield Community and Resource Centre
High Street
Eastfield
Scarborough
YO11 3LL
|
Scarborough
Borough Council
Northern Area Office
10 Skinner Street
Whitby
North Yorkshire
YO21 3AD |
Scarborough
Borough Council
Southern Area Office
Tourist Information Centre John Street
Filey
North Yorkshire
YO14 9DQ |