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Services affected by adverse weather and power cut

Blue and green bins

4 April 2012

 

Update 11.30am: Whitby Leisure Centre is now open.

 

Refuse and recycling collections in the Whitby area will be affected today due to a combination of weather and power failures.

There is no snow in Whitby town centre so collections should be as normal providing we can fuel our collection vehicles (see paragraph below).  There is snow in the rural areas around Whitby and this may affect collections where icy conditions prevail.

The current power cut in the Whitby area, which is reportedly affecting over 15,000 properties, means that fuel stations in the area are unable to pump fuel.  To refuel our collection vehicles we will have to travel to fuel stations outside the affected area and this will add a time delay to our collections.

We are hoping that the energy company will be able to resolve the power issues in the next few hours, but if it continues for any length of time, we may be unable to complete some collection rounds today.

Northern Powergrid is providing the following advice for any customers that are being directly affected by the power cut:

  • Contact Northern Powergrid’s power cut helpline on 0800 66 88 77 (Northeast customers) or 0800 375 675 (Yorkshire customers) anytime night or day if your power supply has been affected
  • If you have a battery-powered radio, tune it into the local radio station for updates
  • Turn off electrical appliances at the socket.  This is particularly important for heating or cooking appliances as your power could return at any time and potentially cause a safety hazard if you are absent, asleep or unaware
  • Keep one light switched on so that you know when electricity has returned
  • Check on any vulnerable neighbours and relatives to make sure they are comfortable and well
  • If you have access to an alternative source of heating, try to keep one room warm and stay in it. If you do not have an alternative source of heat, wrap up warm and have a blanket at hand
  • Use battery-powered lamps or torches if possible instead of candles as they are safer
  • Only call 999 in the event of an emergency
Scarborough Borough Council,Town Hall, St Nicholas Street, Scarborough, North Yorkshire. YO11 2HG
Customer First Contact Centre